In order to satisfy our customers, you can return the product within 7 days from the date of receiving the order, according to the following conditions:
- Super Beats store bears all return costs in the event of receiving a damaged product, or product in improper condition, or a wrong product.
- In the event that you wish to return or exchange products for other reasons, Super Pets Store does not bear the costs of return or replacement.
- The amount will be returned to the customer after the shipment arrives at the Super Pets Store and it is confirmed that he is eligible for return, and then the transfer will be made.
- If you want to return or exchange a product, please follow these steps:
Contact customer service via WhatsApp on the number 0581294734, and you can also contact via email [email protected], and we kindly ask you to provide the following data:
- order number.
- product name.
- Quantity.
- reason for return.